Frequently Asked Questions
Everything you need to know about your MiHIGH USA experience.
How long does shipping take within the USA?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How do I ensure I choose the right size?
Every product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Quality and ethics are our priority. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure high-quality fashion with a conscience.
Can I change or cancel my order after it's placed?
Our warehouse processes orders quickly, but if you contact us within 1 hour of placement, we will do our best to modify or cancel your request.